Q1: Is the seasonal wrench too tight or too loose/cannot hang the hook when folded? If the folding wrench is too loose or too tight, it is necessary to adjust the nuts of the components inside the folding wrench in the folded state to adjust the tightness of the folding wrench. Please use a wrench inside the box to loosen the bell pin screw and adjust the screw position until it is hooked onto the hook, then tighten the screw to solve the problem; Q2: Does the accelerator stop working and the power is poor? For the sake of riding safety, we have specially designed a "running up" method of standing on a single foot pedal and pushing the other foot backwards. Only when reaching 5km/h in this way can the accelerator be activated to avoid the occurrence of dangerous riding accidents caused by immediately opening the accelerator at the station. The maximum power of the electric scooter motor can reach 500W, and the maximum power of the electric scooter PRO motor can reach 600W. In terms of power, it can fully meet your daily cycling needs; Q3: Too little range, false range? The TAXING electric scooter has a load capacity of 75kg under fully charged conditions, a temperature of 25 degrees Celsius, and a range of 30km/h measured under flat and windless conditions at a speed of 15km/h. When the TAXING electric scooter Pro is fully charged, it has a load capacity of 75kg, a temperature of 30 degrees Celsius, a humidity of 70%, a wind speed of three levels, a tire pressure of 50PSl, a flat road surface, and a measured range of 45km/h under energy-saving mode (ECO) at a speed of 15km/h. The actual range may vary depending on factors such as load, tire pressure (recommended 45-55PSI), temperature, wind speed, road conditions, and operating habits (rapid acceleration, frequent braking); Q4: Why do you have a flat tire during cycling? Is it a product quality issue? If users ride at low tire pressure, the sinking surface of the tires becomes larger, causing significant displacement and friction between the outer wall of the inner tire and the inner wall of the outer tire. At the same time, due to the small wheel diameter of the scooter, the rotational speed becomes very high in order to achieve the speed of riding, greatly increasing the frequency of friction, ultimately leading to wear and tear of the inner tire. Suggestion: During use, regularly check the tire pressure to keep it within the range of 45-50psi and avoid cycling under abnormal tire pressure.