FAQ

Q: How to order?

A: Inquiry----Salesman contact----confirmorder-----payment-----delivery

Q:About the length of thewig

A:Because of the differentmeasuring ways,goods will be 1-3Cm error,it is normal.

Q:Why the colors of hairproducts don't seems exactly as the pictures show ordescription says?

A:As different computersdisplay colors differently,the color of the actual item mayvary slightly from the above images.Thanks for yourunderstanding!

Q: When will you shipped outafter you got payment?

A: Lead time about 1-2 days ifwe have stock. If large order will need 5-7days.Customization needs to determine the number of daysbased on quantity and style

Q: Which shipping way isavailable and how to track?

A: By sea to your nearestport

By air to your nearestairport

By express(DHL,UPS,FEDEX,TNT,EMS) door to door

When your order shipped out.We will provide the tracking number, then you can knowclearly the status of the good

Q.Can I wash & blow-dry thehair products?

A: You can wash them as youwould your own Shampoo and conditioner. We also recommendusing a hair treatment on them every few weeks, because thehair is not attached to your scalp, it is not getting theoils it should be. Using a treatment/hair mask will help keepthem looking healthier and shiny for longer! You will findthat you don`t need to wash your hair product too much, aboutevery 3 weeks. The hair can be blow dried on low setting, butit is not recommended to do it too often. It is best to letyour hair product dry naturally after washing them.

Q.How long does itlast?

A : This hair can last for avery long time depending on how you maintain it. Treat itlike your own hair and take very good care of it for it tolast longer.

As long as you are interestedin our products, please feel free to contact us. We will tryour best to reply to you as soon as possible.