Introduction

FAQ

Q1. Can I have a sample order?

A: Yes, we welcome sample order to test and checkquality.

Q2. What about the lead time?

A: Sample needs 3-5 days

Q3. Do you have any MOQ limit for led light order?

A: Low MOQ

Q4. How do you ship the goods and how long does ittake to arrive?

A: We usually ship by DHL, UPS, FedEx orTNT.

Q5. How to proceed an order ?

A: Firstly let us know your requirements orspecification.

Secondly we quote according to your detailrequirements.

Thirdly customer confirms the samples, places orderand transfer deposit

Fourthly we arrange the production.

Q6. Is it OK to print my logo on led lightproduct?

A: Yes, it is OK. Please send us your designlogo/label.

Q7: Do you offer guarantee for the products?

A: Yes, we offer 1 years warranty to ourproducts.

Q8: How to deal with the faulty?

A: Firstly, Our products are produced in strictquality control system and the defective rate will beless

than 0.2%.

Secondly, we can discuss the solution includingre-call according to real situation.