F: The nature of the company?

A: We are the company which is the join of tradeindustry.

F: I would like to know whether you can providefree samples for us?

A: Company policy that all customers must pay 2times the sample fee and shipping costs, when youplace an order, sample fee will

be returned to your account.

F: How can I get a sample to check yourquality?

A: After price confirmation, you can require forsamples to check the quality, free sample isprovided, sample freight. On

buyer's account, you can use your own expressaccount or prepay us if you do not haveaccount.

F: How long can i expect to get the sample?

A: Sample will be ready for delivery in 15-20days.

F: How is the MOQ?

A: For the first trial order quality can bethousand(1000-2000), but the price term is EXW(ExWorks). As we can-do one-color logo

printing. MOQ for use your own design package is2000PCS.

F: How is the guarantee? And how do you proceed theafter sales service?

A: 1 YEAR guarantee: We will check the picturesform you and find out the problem, then we willsuggest you hope to repair it, and

we will send the spare parts to you repair it. Ingeneral, we ship 0.3%-1% complete units or sparepart together with your order.

F: I would like to know your payment way.

A: 30% in advance, 70% before shipment by T/T,Paypal, Lrrevocable L/C sight and soon.

F: Can you do the design for us?

A: YES, We have a professional team havingexperience in design and manufacturing.

F: What kind of the certificates in yourproducts?

A: Almost of our products have CE, RoHS, UL, KC andETL certificates.