Q: What is your MOQ Can I mix up designs to meet the minimum quantity?

Our MOQ is 50pcs for EACH custom design. New customers can start with 10 pcs to check the quality.

Q: Do you offer samples before mass production?

Yes, we offer pre-production samples with only a mold charge. Sampling takes approximately7-10 days and mass production another 10-15 business days. Please allow enough time for production.

Q: Do you do custom designs And will I receive an art proof before production ?

Yes, we will send you a proof in 1-3 workdays after receiving your order.

Production begins oniy after we get your approval of the artwork.

Q: What is your production lead time?

Our production lead time is usually around 7-15 workdays( depending on the products)after receiving payment and your artwork approval.

Q: Do you offer a quality guarantee?

Yes, we offer 100% quanlity guarantee For improper production. we will eitherrefund you the money, or rapidly remake the products for you.