1.I can't find the product I need on your
website, can you make product according to my
design?
A:Yes,of course.The products showing on our
website are not for sales, but only for helping you
understand our services. We professional do custom
work according to every customer's design. Please do
not hesitate to send us your design drawing now for
your next project!
2.How can I feel safe to do business with
your company?
A:We will make the confidentiality agreement
before cooperation. And online trade assurance is
available to you.
3.Do your
company accept small quantity
order?
A:Sure,we do. Small order is warmly welcomed.
Hope that with our efforts, your business is better
and better.
4.How can I deal if I don't have design
drawing?
A:We can make drawings according to your design
idea. Warmly welcome to contact us to discuss your
idea.
5.Can you make the product according to my
original sample?
A:Of course. Please send us your sample via air
shipping. Then we make a detail analysis of your
sample and provide you the drawings before
production.
6.Can I receive a prototype before submitting
a larger order?
A:Sure. It is a must procedure.
7.How can I know my order process during
production?
A:We keep you updated during production by
sending you pictures and videos!
8.What do you do for quality control of my
order?
A:Raw material inspection--Semi-finished
products inspection before surface
treatment--finished products inspection before
packing. Inspection report available to you!
9.How do you pack the goods? Can I have my
packaging customized?
A:We pack every item by EPE, then have them
packed by carton box or wooden box according to your
request. Of course we support customized packaging.
Please contact us to discuss it now!
10.How to do if I receive the unsatisfied
goods?
A:We make the product according to your
requests and drawings confirmed before production. If
anything we have done wrong, we remake for you free
of charge!
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