FAQ

1. Q: Can you accept Customization? A: Yes,We are a production plant，we can be done quickly customize your Logo, Color carton, the Mountain Electric Fat Tire Bike color & specification etc.

2. Q: What is your MOQ?

A: MOQ 1 pcs, If you want to customize the Electric Bike, please contact our business team and we will give you a detailed plan.

3. Q: Do you have Oversea Warehouse?

A: Yes, we have Eu warehouse US warehouse for shipping samples, the delivery time is 3-5 working days. In the future, we will build more overseas warehouses to improve our sales and after-sales system.

4. Q: Why should you buy from us not from other suppliers?

A: Product system: we are the first batch of strength factory in Shenzhen, can produce and provide a variety of specifications of cost-effective products. Distribution system：We have perfect distribution management experience, to ensure that you in the sale of our products when the benefit. Service system：Professional business team docking, multiple overseas warehouse service support, to ensure your pre-sale and after-sales experience.

5. Q: How long is your warranty period?

A: 1 year Mountain Electric Fat Tire Bike. If is our problem,we will provide new spare parts and guide you to repair by video.

6. Q: Can I get a free sample?

A: * Some models provide free samples, please contact us for sample information